The worst mail forwarding company I have ever used This company is slow, poorly run and dishonest - It took this company more than 3 working days to acknowledge that my package has arrived and been signed for at their warehouse - It did not bother to my enquiry messages for days, until I wrote a negative review - I received an email to ask me whether the package its warehouse received is mine because the recipent name is different. It was from a "No Reply" account, so I couldn't reply to confirm that it was - I got an email notification that my package had arrived and if I didn't send it out within 1 working day, the company would start charging me storage fees. I opened up my account to find that my package was still not logged into their system for me to send out. So that meant I would be charged storage fees for a package I couldn't send out. - I complained and the service staff sent out the package on my behalf. I was not given a chance to choose which service I wanted (i.e. how fast/slow my package would be shipped and at what price). I wasn't even given a chance to approve the payment amount. The money was simply deducted from my Paypal account without my knowledge or approval. The company acted like a thief here. - The company claimed that it would give me US$20 of credit to apologise to me how slow its service had been. When it first sent out my package without my knowledge or approval, it charged me US$17 and deducted this from my US$20 credit. A few hours later, the price increased to US$36 and I was charged an additional US$16 via Paypal without my knowledge or approval. If you do not want to give me the US$20, then you shouldn't have offered it to me. Instead of increasing the price by two times so the credit would not offset any costs. - This is the most expensive shipping service I have ever used. It is charging me US$36 to ship an package weighing 7.2 ounces or 200 grams from the US to Thailand Please avoid this company at all cost.