I have been using this company for some time, and during the peak of COVID crisis they got a little slow but they didn't completely mess it up. Fast forward to a month ago, I received 4 items in my suite. I issued a shipping request to Riyadh, Saudi Arabia on August 16 got charged for it upfront, and it got shipped by UPS only on August 27. All of a sudden, I got a notice that one of the 4 items was not shipped and was sent for REVIEW!!!! WTF??? Now, this item is still sitting in my suite under review and I can do NOTHING about it. I sent emails, messages and tried to call and live chat. NOBODY IS THERE. You think my miserable experience stopped there? Nope, get this: The shipment is now being held by UPS in their local warehouse in Riyadh. I contacted UPS, and they said the sender owes us money and they failed to pay and we can't release the shipment until MyUS pays its dues!!!!! I asked them what would happen if MyUS continues to ignore your payment demands? They said we will destroy the shipment!!!!! WTF??? I asked UPS to release my shipment and deal with MyUS in court. They refused. They said the only way your shipment gets released is if MyUS pays us what's owed. Now I'm out of my money I paid to get this shipped, I don't have my shipment, and MyUS is thus far ignoring me. This is going to be my last experience with them. I advise you to avoid at all cost.