Hi I am a user of your website (Myus.com) Some day before, my account hold for several days, and I contact the support team and say waiting, we will contact you And they say your account will be opened in the next 24 hours and you can use it several days since 24 hours and my account has not been activated The support for this site is very weak Their online chat does not give the correct answer And when I send an email, it takes a few days for them to respond My products are in the account and I can not track them And I cant send them. I received an email with the following subject: (Hello Marjorei, I am writing you today to inform you that due to some information provided, we can no longer provide you services. The packages remaining in the Suite can only be returned to the merchants. Please contact the sellers through Amazon or through the merchant websites and request a pre-paid return label. Once you have the labels, please reply with them attached to this e-mail and we can have the packages returned. I look forward to your reply with the return labels. Best Regards, Tracy MyUS.com www.myus.com) Many of my products are non-refundable and I cannot provide a return label for them Because many sellers are not willing to take back the products And a lot of time has passed since buying them I have purchases made by myus. Do they get a return label for the products they bought for me? My request is that I can log in to my account and send my products to my address or allow me to send the products to the US