The queuing system at the Vue Cinema Darlington is appalling. On a Saturday night they have 5 staff when there are 9 positions available. This however is not the real problem, the real problem is all the staff do all the jobs i.e. they sell you tickets for the film, make your hotdogs/drinks/slushies etc and if they run out of something they disappear for 10 minutes or more to find it. Coupled with the fact they work at snails pace leads to a very annoying experience. If Vue think that by keeping you waiting 40 minutes to buy your film tickets you will also buy the very over-priced snacks, they are sorely mistaken! My friend and I just wanted to get our tickets and see the film. Luckily we had allowed 1 hour to buy our film tickets so we could have a drink and a catch-up before the film. For goodness sake Vue, designate 1 till for the purchase of film tickets only!
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