You start using their service, think that how great they are, and suddenly you have a problem, and you write them, and they say "oh we understand you, we are here to help you, we will call you back" and no one calls you. And a day later you call and have the same discussion. I had this loop 4 days in a row. I am not able to use N26 about a week. Every service has issues, but N26 has major problems always. If you care about your mental health, just stay away from them. This time it's last because me, and other 2 persons from my family already opened another bank and close N26. I am the only one who stuck because they do not solve my problem to transfer my funds.