An impersonal online bank with staff trained in basic banking with offline support departments and automated messaging. Stay away they do not provide detailed account movements and the ridiculous thing is that they can take money from your account at any time without you being able to prove anything. My card was charged with a double withdrawal that never happened and for two months I didn't get a clear answer one department saying yes there is a problem and the other department finding everything normal. After they reached the end of my patience (having taken the money from my account) I asked them for the detailed movement of my card and they replied that they cannot provide card movements but only movement of the account is a bad thing that they can at any time and moment to do it to anyone who is not trustworthy.