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I’ve been a loyal customer for 2 years now Great product, great prices. Always friendly customer service. The only complaint I have is with your Delivery carrier. I would strongly suggest adding another delivery service option. Cause I would take it EVERYTIME over Canada post. Canada post has probably cost you customers, they don’t care what happens to our packages, they never update trackers, they are always late. Whenever you talk to customer service they hang up on you, or end chat without ver answering your questions. This probably hinders a lot of your clientele. Canada post is PROBLEMATIC, and they need to be replaced. They are 5e worst and it’s making me think about not even ordering cause of CANADA POST. So is it worth loosing customers cause of a business that couldn’t bother doing their job properly. Something you guys need to think about.
1 year ago
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