They seem like one the best of the bunch to me. I've always received everything I purchased, I their prices are great and their sales make using their gear even more affordable. Their forums are filled with knowledgeable users who take time to care and answer every question posted. They pay bonus credit for referrals, reviews, pictures of shipments, answers to forum questions, and informative vlogs to educate the community. They've credited me for every shipping problem, I had one product break, one was shorted from the supplier, and two took a long, long time due to Christmas season and customs. They were able to answer their customer service NapsHelp tickets same day or next day, and within 3 days complete resolution including credits for my future orders. Shop here with confidence and know you'll be taken care of quite well!