So I have been a loyal customer for about a 10 years now. This is by far the most respected site I have been with. Not only are their products great.. along with the best prices around.. Thier customer service team is by far top notch. Not only do they make sure you are satisfied. They do everything they possible can to satisfy their customers. Recently I had an issue with my order and Carol, and many others were there handling the issue and fixing the issue. One of the few issues I have had in years but yet they continue to strive to make sure you have the overall best experience with napsgear. Not only is the timing on point with delivery.. Every order I get, it comes in advance with their eta. This is one site and the only site I will continue to use. Forever a life long customer. I will be posting pictures shortly!!