I have had nothing but positive experiences with Napsgear. From my very first order to my most recent one, Napsgear has never let me down. I've never had to wait more than 11 days to receive my order. My most recent purchase arrived in my mailbox in 6 days! My items were shipped from the UK. Such a prompt delivery, is truly unbelievable. The products are of great quality as well. I always verify my items with the manufacturer and have never had an issue. I give Napsgear a ten out of ten. Scratch that.. I give them an eleven out of ten! Keep up the good work!