So my first time with naps I was as uncertain and anyone’s first time, however after placing order I was given a notice throughout entire process. Beginning with processing all the way through shipped. Then you receive your tracking number. And if you’re like me then you know how nice it is. I received my first international order within 2-3 weeks and all my domestic within 7-10 days. Price is always fair especially when you shop around and find brands you like. Their weekend sales are always super cheap and good quality gear as the community votes on which products for that weekends sale. You also earn loyalty credits and rewards points on your orders which will be applied to any future order. For any returns or refund all you have to do is submit a ticket and napsgear help team promptly responds with a guaranteed refund or replacement in most cases. 10/10 recommended place for all gear needs + an awesome community of people for those needing tips or advice on any topics gear related!