I'm out $1151. I ordered on July 3, Order #2430144 and sent $1151 in bitcoin to the address they gave. They lost it and after numerous conv with "Karen" at naps help they refuse to process the order. I sent them screenshots of my order, my withdrawal in my Poloniex Exchange acct, the conf email, the amt deducted within the blockchain, just about everything I could think of. She kept responding "Like I said, send me your bitcoin payment deails". Whenever I'd ask what she meant she'd either repeat herself or say they have no record of the transaction. I'm a (very) repeat customer, many BTC orders, and a veteran BTC user. Thought I'd start here before describing the lost transaction and horrible service on the forums. - HighlyDisappointed