DO NOT order through Nathan James!! I ordered a product and was estimated a delivery to be 9 days there after. I was checking the status and never saw any updates just that the label was created. The delivery date rolls around and the status changes to pending so naturally I tried reaching out to the company. It has been 10 DAYS since I tried reaching customer service and have received ZERO RESPONSE. Their text option replies hi and then does not actually do anything. Their phone number rings and places you on hold and after a certain amount of time it times you out and hangs up on you. They do not respond to emails. It is bu far the worst customer service I have dealt with because they simply just don’t respond to you!!! It is one thing to have a product delivery delayed, it is completely unacceptable to not deliver the product and go over 2 weeks of without communication. THE WORST PART is I even received an email asking “how we did” !!! Save yourself the heartache and headache.