I ordered Nathan James bedside tables from Amazon and realized one was defective while assembling it. Nathan James customer service were happy and willing to help. The associate who helped me, Melanie, was friendly, informative, and . They submitted a new order for me right away, updated me throughout the delivery, and even followed up after delivery to make sure everything was as expected. Also, my boyfriend and I love the bedside tables! Cute and stylish, reasonably priced, and very quick and easy to assemble. Would highly recommend the product and company!