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Anonymous
BEWARE of this company. They sent me an email yesterday, 27 May 2021 saying running coaches full capacity from Saturday, 29 May, as per pre-covid. No social distancing on coaches in England although have to socially distance in coach stations still. National Express know I booked to go mid June as I wished to travel whilst there was still social distancing in place. They offer you an amendment but could not travel today or tomorrow, too short notice. Also have put the prices down from when I booked a month ago. Normally the earlier you book, the cheaper the price. The way National Express has behaved during covid is appalling. They get minus 10 of 10 from me. They do not care about customers at all.
3 years ago
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National Express has a 1.6 average rating from 340 reviews

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