Extremely poor service. My suitcase got exchanged with another customer’s and the type of treatment I received to reclaim it was pathetic. They were unhelpful and unnecessarily rude. They directed me to reclaim the wrong suitcase in spite of me having given them clear instructions. I will never get onto national express’s coaches again and I highly urge others not to as well. The company does not deserve to run with such poor service. Absolutely the worst experience
2 weeks ago
National Express has a
1.6
average rating
from
350
reviews
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