A very unprofessional approach from the staff. Made us move from our seat saying it was reserved and made us seat separate for a 5 hours journey from Manchester coach station to London. I would suggest to advise your staff to be approachable and helpful rather careless and arrogant. And if the seats are reserved to keep a mark for reserved seats before the passengers arrive.. I would rather prefer giving no stars and never travel with national Express for such humiliation infornt of a bus full of passengers.
5 years ago
National Express has a
1.6
average rating
from
340
reviews
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