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Anonymous
our early morning bus didn’t arrive then after waiting in the dark and freezing cold on the side of a busy road with a toddler the next bus 30 mins later wouldn’t let me and my 2 year old on. Said it would become ‘full’ once it got to golders green. I got an Uber up to Golders Green only to see this bus drive away only half full. I couldn’t then wait another 30 mins for the next bus or we’d miss our flight so had to pay £60 to get a minicab to the airport. My 2 year old daughter was incredibly upset and didn’t understand what was going on. It caused a lot of unnecessary stress And we could have missed our flight. All because a bus driver wanted to have a little power trip. When I posted the incident on twitter other locals replied to say they’ve also had issues at this stop where they don’t let people ok board but then the bus doesn’t fill up at Golders Green. Never ever use this bus service!! It’s not worth the drama and the potential of missing your flight.
4 years ago
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National Express has a 1.6 average rating from 340 reviews

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