I placed an order on 14 February 2016. On 15 February I received an email stating that the items were out of stock and would be delivered within 5-7 days. I heard nothing and on 23 February I emailed again asking for an order update. I was informed that they were expecting delivery on Monday 29 February. To my surprise, and whilst I was out, I missed the delivery of a parcel from National Lamps on Saturday 27 February. I think more communication is needed between departments within your organisation and with your customers.
8 years ago
National Lamps and Components has a
4.6
average rating
from
2,311
reviews
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