I wish i had read these reviews prior to booking a " £99 " hire deal, as the process went on,it started costing more and more, the entire process seemed to be to make it as difficult as possible to hire a vehicle while adding more cost to the price, after 5 days when i found out i needed a TV licence, i thought enough is enough and cancelled, i asked for a refund but was told that i couldn't have one as i did not cancel within 24 hours, this company are nothing more than thieves and charlatans, do not touch them at all.I have reported them to Trading Standards and will go through the small claims court to get back what i can