Holiday to Torquay spoilt by the ‘trips’. Why do they drop you in middle of shops! Everyone complained don’t come on holiday to shop! Taken to Butterfly/Otter sanctuary at 10am told would meet against 2.15 for train trip at 2.45pm. Everyone bored to death. Arrived at Buckfast Abbey just minutes before closing. Trip to Exmouth - for ‘cruise’ on river Ex - awful wasted day, not worth going. Highlight of holiday was river trip in Plymouth - which we arranged and paid for ourselves! Driver not helpful, no comments before we left anywhere, and no comments whilst we drove. Saving grace was hotel lovely and entertainment really excellent. Shame whole holiday spoilt by awful trips!