We booked the Harry Potter and London tour. Coach dropped us over 2 miles from Oxford Street due to Palestinian Protests. Police were everywhere and helicopters overhead. It was extremely frightening and we didn't feel safe. Phoned the driver to request he take us to our hotel to be told that he wasn't able to help. Then took over an hour to flag a taxi which cost us £85. Had to wait until 8pm to get our luggage that was left on coach. Was disappointed that there were 4 drop offs and 2 were in Birmingham. Took over 8 hours to get home. Have travelled abroad in less time. Also driver not sympathetic to passenger comfort as we kept having to tell him to turn the heating down. It reached 27 degrees on the coach and people were starting to feel unwell. Also driver didn't arrange return time for Harry Potter and in the end we waited almost an hour for 2 passengers!! Complete disgrace and put us off coach trips for life. Poorly organised, no care for passenger safety being dropped in the middle of a very sensitive political protest. SHAME ON YOU NATIONAL HOLIDAYS. VERY UNPROFESSIONAL COMPANY!!!