Luxury coach used as a feeder coach Johnson. Basic coach / Bus from stop 24 to Europe and return. Long days with very rushed stops in service stations caused by road works through France and Germany. NOT taken in to consideration by coach company. Too longer distances from motorways for overnight accommodation. Late evening getting there and early departures. River cruise did not go ahead not the company's fault 7 night stay in Vienna. On way home arrived at a hotel at 9.30 pm for a very late meal again due to traffic hold ups. Due to our hotel not having a number on the door we spent a good time looking for it even the manager could not 402. Eventually we were given a room at 10.45 pm. Also the lights were on a very fast timer and my husband was left on the stairs in the dark. Bed very uncomfortable creaky with a thin mattress no not water. Although it did have a lovely view. The journey back from Paris was ok until stop 24. We left stop 24 at approximately 7pm but arrived in Coventry at 2.15am Sunday morning no drinks. Toilet door on coach would not open too dangerous anyhow due to the drivers driving. NO drinks were offered no stops other than getting he passengers being let off as quickly as possible with luggage. Arrived at Northampton services to be put in a taxi with 4 other passengers 7 counting the driver and our cases. The taxi driver did say that he was unaware that the amount of passengers he had to give a lift to. The coach driver said not my problem yours to the taxi driver. Due to the lateness of the taxi and not be able to arrange a proper pick up time to get us home taxi driver took us to our home address. I don't know what time the couple from Tamworth and Telford arrived home at that shared the taxi with. It should have been a taxi van far too small. 2 day later I was still feeling the effects of the journey. I have flown long haul economic and never had anything as bad. No thought for passengers health and wellbeing. I was offered another cruise Due to the ship not sailing which I have accepted through the cruise company as my husband and I will never go by coach/ bus again. We have chosen to travel by train. What I have written is true and I am sure I am not the only one to complain. I will never use just Go and National Holidays again. Thank you for giving us the worst coach experience possible. May stress not the cruise company it's not their fault they could not sail due to high river levels and fast flowing due to floods. But the coach company needs to implement a great more time allowances and better quality of coaches for European holidays. I cannot class any part of the journeys by coach as a holiday. My only appreciation was club class on the ferry.