Rude and patronising staff at Knole Gatebox I'm very disappointed with the rude treatment I received last Sunday afternoon as an NT Member when I came to Knole. I didn't feel well enough to drive and so my son and his heavily pregnant wife kindly offered to drive me in my car to the car park. Unfortunately, one of the staff would not allow us into the car park and rudely said I would have to drive, however I felt, and my son and his obviously pregnant wife would have to get out of the car and make the long walk to the house in the rain. We were greatly upset by his behaviour and in the end, by the time we got to the house, my daughter-in-law was so exhausted that she could only sit down in the café, at which point we abandoned our visit to the house, ruining our family day. I really feel that the staff should be trained to be considerate to their visitors, including a senior NT member and a heavily pregnant woman. The car park was less than half full and I fail to understand why the driver of my car could not park me there since it is provided for NT members' cars. We will not be renewing our NT memberships and my son and his wife have changed their minds about becoming members. I hope the staff will be trained to be more sympathetic in future so that no-one else will have to suffer this rude behaviour.