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Anonymous
The National Trust have provided a very mixed experience in their rather pricey holiday accommodation. Their star rating appears to be based upon the offer of Wi-Fi and or amenities such as a dishwasher. However, on our recent visits to two adjacent properties at Trelissick, Feock near Cornwall, the less pricey accommodation was superior to the pricey top rated one. Each was designed for 4 persons, each offered ‘dog friendly’ status. The pricey one stank owing to lack of cleaning after renters had dried their wet animals on the carpet before the fire. The less luxurious one was far cleaner (despite the damp on the rear wall of the chimney wall, which can be expected in older cottages in winter!) The trust has taken the trouble to ring us to apologise, which is appreciated, but the stinking doggy smell could have been avoided had the carpets been cleaned in between lets. Caveat emptor! Buyer beware! The Trust want your money and know how to over charge for an inferior offering. There’s no inspectorate and self monitoring isn’t good enough.
1 year ago
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National Trust has a 2.3 average rating from 31 reviews

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