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Lesley MacLeod
Hi I ordered a vanity unit and sink. I received unit and was told the sink would follow. It did not and when I chased it I was told it was OOS and they had no lead time. They did not have courtesy to inform me. The vanity unit was returned weeks ago and I am still awaiting a refund despite multiple emails which no one has replied to. I tried live chat but they read my enquiry and hung up. An item being OOS is unfortunate but the poor communication and customer service is unprofessional and unnecessary.
2 years ago
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