DO NOT USE THIS COMPANY!!! Ordered on line complete Cloakroom Suite: Tavistock Vitoria Vanity Unit, Basin, Toilet, Toilet Seat and Burlington Cloakroom Basin Taps. They took payment and stole my money knowing that they could not fulfil the complete order! I received no email communication confirming order. I called and was told there is a problem with the basin-we don’t know when it will be available, we’ll find out and email you…A few days later an email informing me the goods had been dispatched- they arrived but NO BASIN…Called company, warehouse error goods should not have been sent without basin! When will basin be available? Don’t know manufacturers having problems with them!!! I told company to cancel complete order and collect goods as a vanity unit without basin is of no use and the basin is bespoke to unit (can’t get basin anywhere else either) I received an email with a ticket number - this informed me someone would contact me within 3 days! You’ve guessed - no contact, no replies to further emails, no answer on phone line, no answer to web form. However, this company is still selling the vanity unit and basin on line - I put 10 in my basket and they had the audacity to send me an email telling me that I still had time to check out my basket and pay more money for goods they don’t have! AVOID AT ALL COST