Have of recent been doing alot of online shopping as doing out two bathrooms of all companies used to date Im supprised that this one puts it self forward as one of the best as have found them to be absolutly pathetic . Ordered a bath and bits on the 18th of Jan as advertised with 7 day delivery and priced fair moneywas taken from my account within seconds . I received a comfirmation email and invoice stating bath would be delivered in 7 days .On the 20th received another email advising me that the bath could not be supplied until the 20th of march .On cancelling order I then get told although there was no goods to return and it should be a simple case of just returning my money through paypal that this is going to take 3 weeks no reason and no care in the world . I have since purchased the same bath on a two week time slot £80 cheaper before they took my money they actually rang the maker and checked on supply . So in a nut shell there is alot of bathroom suppliers out there please look around before using this mob as personally dont think they give a dam hence in this competative age of online shopping I sum Nationwide as in one word pathetic Here we are now the 2nd of Feb and still no money back only response of them was another email saying we told you it would take 14 working days we will send you a email when we get round to doing it