Absolutely shocking service. Paid for a toilet including cistern and toilet seat. Item were delivered 15 days later with the exception of the toilet seat. When I followed this up with the Customer Services team, I was called by a Mike Gallagher who claimed to be the owner of the business and suggested the toilet seat had not been paid for despite the fact that the toilet seat was clearly listed on the order confirmation and attempted to charge me a further £74. Having got nowhere with the so called "Customer Services Team" I decided to cancel the order and have requested that Nationwide Bathrooms collect the goods. I am not holding much hope of a refund. A "Del Boy" outfit at best!!! Avoid like COVID-19