*BEWARE!* Owed money by this company - look elsewhere!* I need to start by saying that I've never left a one-star review for any company, restaurant, hotel or other business anywhere, ever. Why? Because I don't like harming people's businesses. I believe that if you are unhappy then you can almost always resolve the situation to your satisfaction. Sadly, despite my very best efforts, this has not been the case with Nationwide Bathrooms. At the time of writing - they have not refunded me money they owe me and are ignoring all messages, emails, letters calls etc. The sorry story started when I ordered a bath from them. This was in two parts - the bath and the bath panel. Initially the bath arrived without the panel (this was an annoying surprise but never mind... it would come). Three weeks later it arrived ... broken. I contacted Nationwide Bathrooms to order a replacement. They asked for photos of the broken panel. I sent them, then heard nothing. I chased again. They asked for more photos. I sent them, then nothing. Meanwhile my plumbers were waiting to fit the panel and I had to rebook them (twice) at my own expense. For the next ten days I emailed and phoned Nationwide Bathrooms most days. My emails were ignored whilst on the phone I kept being told that someone would phone me back. They didn't. This saga became more and more stressful as it went on.Eventually, ignored and desperate, I sent two letters by Recorded Delivery. Again, I heard nothing. This culminated in a phone call in which the Managing Director of Galco Enterprises (which owns Nationwide Bathrooms) told me that I would never receive my bath panel. He then hung up on me. Since then I've emailed, called and submitted a request via their own website for a refund. ALL IGNORED. Luckily the law is on my side and they will have no option but to reply to me when they receive 21 days' notice from HM Government's Insolvency Service following the submission of a Statutory Demand. They've picked on the the wrong person this time ... don't let the next one be you! You have been warned.