Shame its not possible to give no stars! THIS IS ONE OF THE WORST COMPANIES I HAVE DEALT WITH I have used a few online bathroom retailers over the past couple of weeks with no issues but have had nothing but trouble with my one order from this company. Issues with availability, very difficult to actually speak to anyone about the issues, they don't seem to know what stock they do and don't have. I requested a full refund for bath and toilet but they assured me they could supply the bath but when it arrived the order was incomplete, no panel! I am not confident that they will ever be able to supply this so sent the incomplete order away. I am now told that I may have to wait 14 days for a refund despite their error!