EVIL PEOPLE WHO TAKE AND TAKE ON A BASIC ACCOUNT WITH NO OVERDRAFT AT ALL SAYING NOTHING THEY CANT DO CAUSE WE HAVE NO DIRECT DEBITS GOING OUT AND OUR ACCOUNT OVERDRAWN BY 53.00 AND THEN TO BE TOLD IF IT TAKES ALL YOUR BENIFITS THEN CALL BACK WE ARE DIABETICS ON INSULIN AND NEED OUR MONEY FOR OUR SPECIAL DIETS VERY NASTY MAN NO HELPED AT ALL WE ALSO HAVE PTSD AND DEPRESSION AND ANXIETY AND THEY HAVE MADE US WORRY SICK WILL WE GET OUR MONEY AVOID AVOID NO CUSTOMER SERVICES AT ALL NO EVEN WILLING TO HELP US WISH WE NEVER WENT WITH NATIONWIDE LOOKING FOR A NEW BANK NOT HUMAN TO DO THIS TO PEOPLE WITH LEARNING DISABILITYS AND MENTAL HEALTH PROBLEMS AND TYPE 1 DIABETES ON INSULIN WHEN WE SIGNED UP IT WAS BASIC ACCOUNT WITH NO OVERDRAFT THEN WE OVER DRAWN AND HE DIDNT HELP JUST CAUSED A LOT OF STRESS TO US CUSTOMER SERVICE WAS TERRIBLE