Absolute joke of a place. Applied for the flex direct account with excellent credit score,for the £200 switch. Uploaded all my documents for data security,and penciled my date in for the Switch. After 5 days I received a text message on a Sunday morning,to say that something had gone wrong on there end,and that I can apply again. I have decided not to bother now,after all the messing about. Not a very professional outfit. I earn good money aswell,so I will shop around elsewhere. My advice is stay away from this outfit. You only need to see the negative reviews people have left on trustpilot about there experiences with nationwide,it truly is shocking.