I had current account with nationwide for almost 7 years and I have not one positive thing to say about them. My whole experience has been overwhelmingly negative. They are technologically incompetent luddites who think 14 day waiting times for things most other banks sort out in a matter of hours is perfectly ok. They froze my account twice on completely flimsy and idiotic reasons and left me with no access to my own money for over a month. They eventually decided to close my account and gave me no reason. The stress and hardship they put me through seemed none of their business and they were callous and unsupportive. Their in branch staff are horrible and mostly incompetent as well. Avoid this bank like the plague . Using Monzo now and it’s been nothing but good things