THE WORST BANK EVER!!!!! They are so so bad, I completed a switch application from Natwest to Nationwide, two days later nationwide declined my application which i was fine with and took it on the chin.. not like i dont have an account with 3 other banks. Well nationwide STUPIDLY did not cancel the switching process like I**TS. 9/10/2020 a large sum of money went from my natwest account and my natwest account was shutdown meaning it had gone to Nationwide.. 6 days later nationwide are saying they sent it back when natwest are saying they have no funds from them recived so where has my money gone? into the AIR? Lydia from nationwide customer services is the only person who is trying to help me calling me everyday and emailing back and fourth for me. I have no problem going to court about this nationwide f***ed up majorly and even natwest are saying they have messed up majorly. If i dont recieve my funds back from nationwide after the stress they have put me through i will make them go through hell like i have the past week with all my money taken out of my natwrst account. such a bad bank sosososososososo bad no one dare try switch to this bank stay with your bank!