If I could of awarded this company more than just five stars then I would, five stars is a 'very good' rating, NatureCounters deserves a another star stating absolutely fantastic. I had a slight problem with a product that was a manufacturing fault and in no way could of been detected by NatureCounters, because there was a product information sleeve covering the slight problem. I then contacted Dominic Goodwin and was amazed by the way he dealt with the problem, quick and more than adequate solution. My products were delivered on time and were well packaged. I am very, very impressed with this company, I can't say all that I would like to say regarding the company because you will think it's over the top, but I was so impressed. I will not hesitate to buy more products from NatureCounters and will gladly recommended to anyone whenever I get the chance. The products that I bought also seemed to be much cheaper than from other sellers. Thanks again, Dominic. James Wright from Nailsea, Bristol.