It took several hours over several days to find someone to decipher the instructions. I am unable to adjust the settings as I do not have an in-house Einstein, just occasional visitors, who appeared to be IT savvy, who tried to help. Most couldn't! Far too cpmplicated. As far away from user-friendly as it is possible to be. Huge gaps of information which was needed. What consumer research was done? There are simple systems in use by various companies using other products. Too many faults to list! I have recently boutght a "Ring" security light. Once installed it was self explanatory. It is time to kill the concept of "intuitive usage". I have plenty of intuitive knowledge in fields that the creators of "NantureSpy" might obscure and incomprehensible. One man's intuition is another man's frustration!