My Brother and I purchased £52,000 worth of furniture.This was an export purchase so there was a huge amount of Vat refundable. The sales team were extremely excited at such a large sale .That changed as soon as the goods were fully paid for .There was a long delay to delivery with absolutely Zero communication, all the managers went into hiding. When they eventually delivered the goods ,there was items missing and the Vat refund became a problem.We experienced lies after lies from a Manager called Jamie . Upon demanding access to the directors ,we were told because of data protection,they are Not allowed to give names of directors or the General Manager .We are still fighting over resolving these issues.This is a Criminal Enterprise.