Boycott Natuzzi – Total Con!!! In short, we were in the process of buying a new house. Rana, a salesperson for Natuzzi, said they could hold sale prices if we put down a deposit for a sofa there and then. He assured us that if the house fell through that we would get a refund by simply showing paperwork. 1) Unfortunately, the house fell through and Rana wasn’t helpful in processing the refund. 2) I spoke to the store manager who half-heartedly took down my information ie, he wrote down my name only and made no other notes or took any other relevant details. When I asked for his name, the response was I don’t like to give my name out. What kind of brand is this? What kind of people are they promoting to management who have no customer service skills? 3) We have heard nothing! There is also no way of contacting the help centre and talking to someone directly. Shame on you Natuzzi for conning people out of money. You might have been a great once but now I simply urge everyone to walk away from this brand. Take your hard-earned money elsewhere.