I have 2 complaints on going with NatWest. They should have been resolved as the first complaint went in 5th April but the second on overlapped it so they have coupled the 2 together and asked for 20 working days to resolve the complaints. However I have not heard a thing and should have all been resolved as the 20 days were up yesterday. This bank has madd me ill with stress and the igornance of my 2 complaints. So now going to financial ombudsman.
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