Customer service is rubbish! I’ll advised on a Credit Card was meant to be 0% turned out to be a lie!!!! Hacked into and deleted the said account which is a crime and illegal. Harassment and spreading my details to all and sundry so have had to block my phone!!!! The NatWest is putting my safety at risk and feel vey threatened!!!!! They just don’t appear to deal with complaints even after 5-6 years they have not had the decency to admit their mistake and have certainly not deducted any monies paid. Really angry!!! Sick of their attitude. Wouldn’t advise anyone to Bank with them and the sooner they are closed the better. The staff are useless!!???