Natwest accused me of charge back fraud after l put in a claim for goods not recieved l was telling the truth lmy order was delivered to china or Japan natwest didn't ask me for any proof they turn a blind eye to scammers my scammer is Chinese they would prefer to believe the fraudster brother then the innocent customer the firm sunny holo won't answer several emails complaints..I'm seeking legal action over defamation of character against NatWest they've put it in writing at natwest so l have proof l never received the item so can't fill in the next part
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