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Simon
Today I used a Natwest Cashpoint (Washington Galleries). I asked for (my last) £200. The machine grumbled on, spat my card without any cash out with a receipt reading you have not been debited, although I have been debited and am now fundless. Several trips inside the branch later the Manageress basically told me I could make a claim against the branch in a day or two, but not with her help. My bank asked for a release code to try and get the money back to The Manageress refused to help here either. Awful shameless behaviour.
2 years ago
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Natwest has a 1.6 average rating from 501 reviews

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