Unfortunately after 12 years as a customer, all my accounts are being closed without any explanation and with no possibility of appeal or response to any email. I think it's horrible, against all international legal standards. I've never failed to pay any debt, by closing my account Natwest shows they are a dictatorial, undemocratic, unstable, and unreliable company that does not seek the success of its customers. I strongly advise, any business owners to don't open a business account with Natwest because of a lack of stability and trustability, you never know when they are going to close your account.