Unpleasant, barely adequate bank. Due to me making a number of complaints which have all been agreed fair they are now making it impossible to remain with them. Recently they bounced a direct debit to another bank that put me just £30.28 over the overdraft limit, this was rectified first thing in the morning yet they still bounced it. At the same time a subscription payment of £39 went out, so why did they bounce the bigger, more business and credit damaging payment ??
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