I have been a natwest customer for nearly 15 years.
I called the NatWest customers service because I have had series problem while I was trying to withdraw my money. The lady customer adviser was extremely rude, disconnected my call. I have made a compliment and I was someone will get back to me in 5 days time but still no respond!!
Finally I've decided to cancel all my direct debits and close my bank...!
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