Am forced to use the high st Bedford branch due to bank closures. Be warned take fold out chair, refreshments and something to entertain you whilst you wait in the horrendous long ques. When you finally reach you cashier don't think for a minute you will receive a 'sorry to keep you waiting' I was served by someone who was just rude and abrupt and needs more training in his job in how to deal with customers who are frankly fed up with all their branches being shut having to travel further for a service they deserve whilst investing money in their local bank. Hang your head in shame Natwest.