After 20 Years with Natwest, I am no longer a customer!
9.30am this morning NatWest's Payments & transfers went down.
29/11/19, At 12pm I transferred a large sum of money from my current account to my saving account. The money has been debited from my current account is now no where to be seen.
Natwest can not tell me when I will get my money back
Nor when the issues will be fixed.
There are no warnings to such issues ANYWHERE!
6 hours later Natwest are also still allowing payments & transfers to be made with the full knowledge they can not honour that transaction at this time.
This has affected thousands of Natwest customers.
This is pure negligence
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Alice, Customer Support
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