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Anonymous
I went into the Marlow branch I was met with a very unhelpful staff member they were letting people in and then shouted only two in the branch, which I do understand and agree with they did have a notice outside but, you couldn’t see how many people are in the branch until you go in. I suggested they make people stay outside and only let them once someone leaves. This was met with I’m not putting myself at risk in a really aggressive tone. Didn’t seem to mind putting the public at risk we had to pass each other on the way out. Very bad customer service.
4 years ago
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Natwest has a 1.6 average rating from 501 reviews

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