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Anonymous
I have been waiting 3h+ and counting on their customer waiting line for fraud prevention (they blocked a payment I made without informing me and now i have to wait forever to tell them its ok to pay) Their customer service is absolutely pathetic I was transfered twice to different departments even though I clearly explained what the problem is. I have been on the phone for 3h + to speak to someone and waiting. Really pissing me off now
4 years ago
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Natwest has a 1.6 average rating from 501 reviews

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